Zum sofortigen Beginn suchen wir eine/n Customer Service Representative / Kundenbetreuer (m/w/d) für den Standort Oranienburg in Vollzeit Ihre Aufgaben Sie kommunizieren und betreuen unsere nationalen und internationalen Kunden Sie machen Angebotserstellungen und bearbeiten und erfassen Kundenaufträge Sie stimmen sich mit Produktionsplanung, Lager und Versand zur Absicherung der termingerechten Auslieferungen ab Sie arbeiten eng mit dem Außendienst zusammen Sie nehmen an Messen, Ausstellungen sowie Open-House-Veranstaltungen teil Wen wir suchen Sie bringen eine abgeschlossene kaufmännische Ausbildung und / oder einschlägige Berufserfahrung im Kundenservice mit Idealerweise haben Sie Erfahrung im Umgang mit Zollbehörden, Banken bzw. der Industrie- und Handelskammer In Deutsch und Englisch sind Sie verhandlungssicher, zudem sprechen Sie Italienisch, Spanisch oder Französisch Sie sind versiert im Umgang mit MS Office und idealerweise mit einem ERP System (z.B.
Your Responsibilities You assess credit, market, and country risks across various international business areasBy conducting quantitative and qualitative analyses, you thoroughly evaluate the risk profiles of business partnersIn addition, you advise and support internal departments and provide well-founded recommendations regarding credit line decisionsWorking closely with business partners and credit agencies, you gather relevant risk-related informationYou also monitor overdue or exceeded credit positions, track market developments, analyze causes, and derive suitable risk-mitigation measures including reporting to managementIn negotiations with debtors, insurers, legal representatives, and insolvency or liquidation entities, you ensure the enforcement of outstanding claimsSupporting management in handling unexpected risk cases is also part of your roleThrough internal training sessions and workshops, you help strengthen risk-management awareness within the departments Your Skills You have successfully completed vocational training in banking (Ausbildung als Bankkaufmann / -Frau) or hold a university degree in economics, finance, or a comparable fieldYou bring experience in B2B risk management, ideally gained in internationally active companies, commercial or investment banks or credit insurersIdeally, you have around two years of professional experience candidates with an auditing background are also very welcomeYou also possess basic knowledge of corporate and project finance as well as a solid understanding of international macroeconomic contextsYou are familiar with international trade practices (e.g., Incoterms, payment terms)Proficiency in MS Office is part of your daily toolkitYou are fluent in English, German would be a bonusA strong affinity for numbers and excellent analytical skills characterize you particularly when assessing consolidated financial statementsStrong communication skills and a confident, professional demeanor complement your profileYou demonstrate a high level of initiative, commitment, and responsibility, and you work in a structured, goal-oriented, and independent mannerWorking in a diverse, international team is something you genuinely enjoy What We Offer You Flexible working hours (38.5-hour week) Mobile working up to 2 days/week30 days´ holidayAttractive training and development opportunities Feel free to contact us at bewerbung@ps-direkt.com, by phone at 0221-846909-0 or send us a message on Xing!